Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

VCA Animal Hospitals

Job Tags

Similar Jobs

Bob's Discount Furniture, LLC

Regional Truck Driver Company - 1yr EXP Required - Dry Van - $1.5k - $2k per week Job at Bob's Discount Furniture, LLC

 ...Job Description Job Description CDL A Company Truck Driver Drop & Hook, Local or Regional Routes Home Daily (Regional Drivers Home...  ...Pay of $200, plus applicable mileage and other bonuses Temporary Sign-On Bonus of up to $3,000 Employee Referral Bonus of up... 

SGS Consulting

Data Governance SME Job at SGS Consulting

 ...Responsibilities: Individual will be responsible for maintaining the Data Catalog and Business Glossary. Experience with Collibra is...  ...Zero Trust (This is a cyber security engineer function) Data Governance Implementation Data Policy Definition and Implementation... 

FlightSafety International

KC-46 Pilot Instructor Job at FlightSafety International

 ...flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's... 

Central Coast Aquarium

Summer Camp Counselor Job at Central Coast Aquarium

 ...in preserving marine life. Role Description This is a full-time, on-site role located in Avila Beach, CA. As a Summer Camp Counselor, you will lead and engage with children in educational and recreational activities, promoting ocean stewardship through hands... 

USAA - United Services Automobile Association

ED, Agentic Core IT Processes Job at USAA - United Services Automobile Association

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA...