Job Description

SUMMARY

Provides administrative and operational support to Human Resources. Maintain a high level of accuracy, organization, discretion and attention to detail due to the sensitive nature of the tasks performed on a daily basis. Coordinates day to day human resource operations by performing the following duties. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Serve as a resource for employees regarding routine HR, benefits, leave and personnel questions.

Assist Program Directors with HR related personnel issues.

Work independently and follow written instructions.

Helps to maintain the confidential agency HRIS system.

Utilize Microsoft Office (Word, Excel) and Adobe Acrobat on a daily basis to generate reports and process digital personnel documentation.

Maintains applicant tracking and distribution of applications to Program Directors

Schedules and conducts interviews.

Completes required candidate checks prior to hire.

Conducts new employee orientation.

Prepare and distribute new-hire paperwork and employment forms.

Administers employee benefit enrollment or changes such as life, health, dental insurances, vision insurances, retirement, etc. for employees.

Assist with all Open Enrollment requirements.

Assist with the assignment and tracking of employee trainings.

Assist with the performance review process.

Family Medical Leave Act/Leave of Absence administration.

Assist with employee termination and resignation procedures.

Completes employment verification requests.

Processes background checks as required for Program compliance.

Assist with monitoring/auditing requests for personnel information.

Attend meetings, trainings and Job Fairs as needed.

Back-up HR Director in their absence.

Assist with various Human Resources projects

Ability to maintain poise and self-control in crisis situations.

Ability to communicate with and be sensitive to the needs of people of various backgrounds.

Exhibits excellent interpersonal and leadership skills.

Ability to focus and prioritize multiple projects simultaneously and meet deadlines.

Ability to develop and maintain effective working relationships with other agencies and to be cooperative in managing referrals.

Makes good use of time and acts professionally and responsibly in all work areas.

Capable of being able to maintain a professional relationship with all entities of people (staff, Board Members, officials, and the general public).

Any and all other duties as assigned by the Human Resource Director or Executive Director.

QUALIFICATIONS

To perform this job successfully, an individual must be able to maintain strict confidentiality, handle multiple priorities and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Associate Degree required in Human Resources, Business Administration, or a related field; Bachelor’s Degree from college or university in Human Resources, Business Administration, or a related field is preferred; Minimum or 3 years professional experience in HR support or employee services.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Required to receive all certifications, licensing and registrations, as assigned by immediate supervisor or the Executive Director.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed primarily in an office setting. The noise level in the work environment is usually moderately quiet.

Travel is required in and out of the service area.

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